THANK YOU TO ALL OUR CUSTOMERS AND FANS FOR 13 GREAT YEARS!

Customer Care

Here at Laura Tanner Jewelry we strive to provide you with the best customer service possible. Have a question about our products and policies? Use the links below for complete information.
Please note that Laura Tanner Jewelry is closing September 1, 2019, so some of our policies have changed to reflect that. Our current Closing Sale is 50-60% off online, and 50-75% off at the LTJ Studio in Evanston, IL. We are also selling jewelry storage, displays, tools 
All sales after July 1, 2019 are final sales. No returns, exchanges, refunds or repairs available for items purchased during the Closing Sale. Thank you!

Gifts

We offer free gift wrap, gift certificates, gift shipping, and gift receipts and personalized notes.

Shipping

Shipping within the USA is always free for orders over $100! More about our rates, delivery timelines and rush orders. 

Returns

We want you to be thrilled with your new jewelry! Returns are easy if you're not. 

Repairs

We guarantee our jewelry and repairs are free up to one year after purchase.

Replacements

Single LTJ earrings are available to replace a lost or damaged earring from your favorite pair.

Jewelry Care

Helpful tips on the proper care of your handmade jewelry.

Still have a question? Contact us!