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All laura lanner jewelry is made to order just for you. Jewelry designer Laura Tanner Swinand creates each necklace, bracelet and earring with sterling silver and 14k gold-filled wire, chains, and findings, gorgeous semi-precious gemstone beads, and glowing freshwater pearls. My promise to you is to design handmade jewelry using the best quality materials available at prices that allow me offer high quality finished jewelry at reasonable prices.

Taking care of customers is a top priority, and I want you to enjoy your shopping experience. For your convenience, the information you need about products and policies have been separated into sections with information about shopping, ordering, gifts, shipping, returns, repairs, and earring replacements. Before you make your jewelry purchase, you can also refer to detailed guides about gemstones, jewelry sizing, and care and cleaning.

If you cannot find the information you need here, please get in touch for further assistance.

email email:

phone phone: 800-770-2802 or 847-563-8858 (Chicago area)

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Use this important information about shopping, payment, postal orders, telephone orders, order confirmation and status, taxes, international orders, and group order discounts to purchase jewelry with confidence.

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Jewelry makes a wonderful gift for many occasions. We offer free gift wrap, gift certificates, gift shipping, gift receipts and gift returns.

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You want your jewelry to arrive safe and sound. Check here for shipping rates, delivery timelines and rush orders.

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I want you to be thrilled with your jewelry purchase! But we also take care of any returns you may have.

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Your jewelry will be repaired for free if it breaks within 90 days of purchase. See details about requesting a repair authorization.

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Order a single replacement earring when you lose or damage one of a pair.

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See our gemstone color, birthstones, and precious metal guides.

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Check here before you buy to make sure you are ordering the correct necklace or bracelet size, especially if you need plus, petite, or children's size information.

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Make sure you are taking the proper care when wearing, storing or cleaning your delicate handmade jewelry.

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Phone: 1-800-770-2802

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Design: Ben Berry | Build: Paul Mycroft Design
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